US Justice Dept. Civil FOIA Office Rejecting All Digital Requests, No Email Option Provided

This morning I tried to file a request under the Freedom of Information Act of the Department of Justice Civil Division.   The site provides no email address but instead requires use of an interactive online form.  However, the site each time rejected  my submission without explanation.

Most government agencies provide an e-mail address for FOIA requests.  But for the DOJ Civil Division, the only recourse is to submit a request by mail, thus burdening the public and creating an obstacle to transparent government.  I am noting this now to document how long the problem persists and share this information with the public and government officials.